Consular Officer (Heraklio)

Job Description (Roles and Responsibilities)

The British Vice Consulate in Heraklion is part of a world-wide network representing British political, economic and consular interests overseas and is looking to recruit a Consular Officer for March till October 2019.

Provide high quality, professional and efficient consular services to visiting and resident British nationals in Crete. Be a fully engaged and a proactive member of the Crete consular team, the Greece/Cyprus Network and the wider Europe South Network, to contribute to the achievement of business plan objectives and full Consular Strategy delivery.

Main Duties and Responsibilities

Specifically, as an integral part of the Consular Team, you will:

Assistance (60% of time)

  • Provide consular assistance to British Nationals in all cases that might arise in the wider consular district. Maintain high level of awareness of consular policy and utilise appropriately and effectively the whole range of IT and other tools necessary to achieve a high standard of customer service, with a view to consular excellence. Issue Emergency Travel Documents. Provide appropriate advice and carry out any notarial service, based on the hub/spoke agreement with Athens Consular Section. Cooperate fully with local and wider team, including the Consular Contact Centre and Global Response Centre, if and when a case requires it.

Policy & network projects (10% of time)

  • Take responsibility for and lead on implementation of consular policy/network projects, following consultation with Vice Consul, aiming to improve our services. Take part in Greece/Cyprus network and regional projects and events, as and when necessary. Engage appropriately with local and wider regional consular team/s. Share and communicate through local and regional channels.

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Fundraising Campaign Specialist (Heraklio)

Xenu is a small, early-stage startup from Greece. Currently working on an ambitious underway project, a new kind of innovative digital device, with goal to replace the implements and tools we have used for thousands of years for the process of written language. Designed to serve the educational needs and the needs of people who deal with written language.

The ultimate goal is to assist humanity with automation, turning our vision for a better lifestyle into a privilege for all. A complete automated home that can be self-sustaining is our vision. The company provides a solution via its products and services, using A.G.I (Artificial General Intelligence) and social interpersonal computing.

Job Description

Responsible for creating, implementing and managing one (1) large crowdfunding, fundraising campaign.


Analyze information to determine and recommend the most suitable crowdfunding site
Oversee all aspects of a large fundraising campaign.
Provide input into the development of a strategic plan for the fundraising campaign, including fundraising goals, budget recommendations, vendors, volunteer goals, timelines.
Act as an on-site manager during the campaign fundraising event, overseeing activities, vendors, and volunteers to ensure satisfaction of participants, and resolutions of problems.
Identify target audiences and network with corporations, community groups, schools, and key donors to engage their support of fundraising campaign.
Develop/modify online marketing strategy to promote the fundraising campaign through social media.
Evaluate the effectiveness of the on-going fundraising campaign(s), including fundraising efficiency (cost/expense), community engagement, event satisfaction, and overall success of the campaign.
Work closely with internal and external teams to understand and communicate the technical requirements and details of the product.
He or She will be responsible for the crowdfunding’s design.
Design Promo videos

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Marketing Manager – Herakio

We are looking for an experienced Marketing manager to organize our marketing efforts and coordinate all digital and social media to create and maintain a strong online presence for our company. You will develop and implement a comprehensive strategy to increase our brand awareness and sales through online channels (web technologies, social media, etc.). In this role you should also have excellent multitasking skills to handle all of our marketing campaigns through multiple channels in a cohesive way. Working in partnership with our Sales and Design team, this role will also include the preparation and coordination of printed materials and presence at commercial events where the company will be promoting its brand and attracting new customers. If you have a creative way of thinking and of presenting our brand we would like to make you part of our team. Ultimately, you should be able to ensure our company presence, both online and offline, is aligned with our overall marketing strategy.

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Administrator – Nederlands, Frans en Duitssprekend – Heraklio

Job description
Voor ondersteuning op onze bestemmingen in andere Europese landen in het zomerseizoen 2019 zijn wij op zoek naar verschillende:

Medewerker administratie op bestemming / Destination Admin (m/v) – Nederlands, Frans en Duitstalig

Jouw taken

Ondersteuning van onze reisleid(st)ers in administratieve zaken en in verschillende gastzaken op de bestemming, zoals: de toewijzing van aankomst- en vertreklijsten of contact opnemen met verzekeringsmaatschappijen
E-mailverkeer en oproepen van gasten, reisleiders en partners zoals hotels en agentschappen
Je staat in contact met onze verschillende hoofdkantoren en je geeft allerlei soorten informatie
Je biedt oplossingen en hulp aan onze gasten in geval van wijzigingen, klachten en noodsituaties

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Contact Center Agent tweetalig Nederlands en Frans

Job description
Voor ondersteuning van onze Connected Service Centers op Mallorca, Kreta en in Portugal in het zomerseizoen 2019 zijn wij op zoek naar verschillende:

Contact Center Agent (m/v) – Nederlands en Frans talig

Jouw taken

Verwerking van wereldwijde vragen van gasten, suppliers en collega’s via telefoon, e-mail, WhatsApp, livechat en social media
Vlotte omgang met verschillende software en andere tools, zodat je snel informatie en antwoorden op vragen kunt bieden
Informatie geven aan onze gasten over de verschillende vakantieregio’s
Het reserveren van excursies en huurauto’s
Ondersteun onze gasten met vakantie aanpassingen, klachten en noodsituaties

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FPGA Designer (Heraklio)

Our team at is looking for talented engineers that are inspired by innovative and challenging projects to develop state-of-the-art hardware for high-end server infrastructure. The role includes contributions to the system design, the hardware and FPGA feasibility studies within an inspiring team atmosphere with hardware description languages like VHDL or Verilog, FPGA design tools like Xilinx Vivado suite, scripting languages like TCL/TK or python and programming languages like C.

Position Description & Main Responsibilities

Development of hardware products based on a co-design of FPGA-based hardware implementation and the firmware/software of the target application.
Using a rich set of software tools including commercial EDA tools from Xilinx and/or Altera to program the FPGA logic.
Testing and verifying the complete hardware-software implementation or specific parts of the hardware, as needed.
Working closely with Software Development & Test Engineers to complete a high-quality hardware product on time.
Maintain responsibility from the concept/design phase until the production release of the product.
Verification, after the implementation, of the simulation and/or validation phase on the hardware.

Essential skills

Significant expertise in FPGA design & development, with at least 2 years of experience.
Strong programming skills (Verilog/VHDL, C/C++, Python or scripting languages).
Engineering degree or a degree in Computer Science/Telecommunications/Electronics.
Good English oral and writing skills.

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Web Application Developer

We are looking for a new Software Developer!!!

Job description

Gnosis Data Analysis is a University of Crete spin-off SME providing software and consultant services for advanced data analytics. We are currently looking for a software developer with a strong background in full-stack web applications to strengthen our personnel.

As a software developer, you will implement a performant, scalable, user friendly, high availability web-based environment, and contribute to the code for all parts of its life cycle from design, development, and deployment, to maintenance, operation, and support. The software development in which the successful applicant will be involved has been the result of many years of our team’s leading research in the fields of machine learning and artificial intelligence for data analysis.

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Support Technician – heraklio

Job Description:

Papaki is looking for a dedicated and motivated Technical Support Hero! If these words describe you and you seek a career in the field, we will be glad to welcome you to our, either in-house or remotely, in order to further strengthen the quality of technical support we offer to our customers!Responsibilities:

  • Providing professional and friendly technical support via phone, chat and email
  • Responding to incoming support requests with accuracy, efficiency and professionalism
  • Addressing and solving a range from basic to complex customer problems
  • Performing tasks related to hosting services


  • Experience with control panels (Plesk, cPanel)
  • Experience with email management (multiclients, POP3/IMAP/SMTP)
  • Good knowledge of WordPress (debug, plug-in/theme installation, performance, security)
  • Knowledge of DNS
  • Excellent problem solving skills
  • Excellent written and verbal communication skills in Greek & English
  • Ability to work flexible hours

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