Reservations Manager (Rethymno)

Cressa Corona Boutique Hotel, the first storytelling hotel in Crete located in the old town of Rethymno offering unique suites is looking for an experienced Reservations Manager to operate and monitor reservations for 3 small hotels under the same management.

Key Responsibilities:

Respond to all telephone, email and walk-in inquiries regarding Rooms and Customer Inquiries.

Monitor customers’ and business invoices, payments from all partners and collaborating agents
Closely following up on all inquiries within a 24 hour response time
Open and close the availability as and when required of the hotel in all IDS and on the hotel website
Create and maintain reservation records within the Hotel PMS
Responsible for the prompt handling of cancellations, no-shows and modifications
Monitors advance deposit requirements as per the payment policy of each reservation
Required Qualifications:
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Consular Officer (Heraklio)

Job Description (Roles and Responsibilities)

The British Vice Consulate in Heraklion is part of a world-wide network representing British political, economic and consular interests overseas and is looking to recruit a Consular Officer for March till October 2019.

Provide high quality, professional and efficient consular services to visiting and resident British nationals in Crete. Be a fully engaged and a proactive member of the Crete consular team, the Greece/Cyprus Network and the wider Europe South Network, to contribute to the achievement of business plan objectives and full Consular Strategy delivery.

Main Duties and Responsibilities

Specifically, as an integral part of the Consular Team, you will:

Assistance (60% of time)

  • Provide consular assistance to British Nationals in all cases that might arise in the wider consular district. Maintain high level of awareness of consular policy and utilise appropriately and effectively the whole range of IT and other tools necessary to achieve a high standard of customer service, with a view to consular excellence. Issue Emergency Travel Documents. Provide appropriate advice and carry out any notarial service, based on the hub/spoke agreement with Athens Consular Section. Cooperate fully with local and wider team, including the Consular Contact Centre and Global Response Centre, if and when a case requires it.

Policy & network projects (10% of time)

  • Take responsibility for and lead on implementation of consular policy/network projects, following consultation with Vice Consul, aiming to improve our services. Take part in Greece/Cyprus network and regional projects and events, as and when necessary. Engage appropriately with local and wider regional consular team/s. Share and communicate through local and regional channels.

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Corporate Entertainment Manager (Rethymno)

CORPORATE ENTERTAINMENT

MANAGER

WHAT WE ARE LOOKING FOR:

  • Graduate of Tourism & Management University or College
  • At least 10 years’ experience in Entertainment for 5star Hotels
  • Ideal at least of having 5 years’ experience as Entertainment Manager in a hotel chain
  • Fluent in Greek and English language.
  • One more language (German, French) would be appreciated
  • Proficiency in Microsoft Office suite and use of Internet

DUTIES AND RESPONSIBILITIES:

Expertise in the following areas is an asset:

  • Being confident and assertive
  • Networking and being persuasive
  • People management and project management
  • Being flexible and resolving problems quickly
  • Communication and listening
  • Being focused and self-motivated
  • Being attentive, thorough and able to multitask
  • Working in a team environment
  • Meeting deadlines
  • Marketing and sales.
  • Generating innovative ideas

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Guest Relations Officer (Agios Nikolaos)

The bluegr Hotels & Resorts Company features some of the best hotels in Greece, the Minos Palace sea view resort, the luxury Minos Beach art hotel and the Candia Park village in Crete, Life Gallery design boutique hotel in Athens, as well as Sunprime Miramare Suites & Villas in Rhodes. The bluegr collection of hotels combine the 3 pillars of quality tourism: exceptional service, hospitality excellence and breath-taking locations.The Minos Palace hotel & suitesin Agios Nikolaos, Creteis seeking to recruit Guest Relations Officer
to create personalized experiences to all our guests, ensure their wellbeing, promote hotel events and different outlets available for their daily entertainment and assist in any other Guest Relations or Front office task.

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GUEST RELATIONS MANAGER (FRENCH SPEAKING)

 Qualifications Required:

  • Diploma in Hospitality/Tourism
  • Proficient in English and French languages
  • Previous Experience in 4*/5* Hotel in Guest Relations dpt or in Travel Agency
  • Excellent Knowledge of MS Office-Computer Skills
  • Negotiation and excellent Communication skills
  • Well-groomed with strong interpersonal skills
  • Flexibility to respond to a variety of different work situations
  • Self-motivated, enthusiastic and customer oriented

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Operation Manager (Rethymno)

Job description
A Group of Hotels in Crete is seeking for a new re-branded 4*
Adults Only Resort Hotel in Rethymno (Adelianos Kampos)

Skills / Qualifications
Tourism & Hospitality Degree
Minimum 3-4 years’ experience as a Hotel Manager in a 4* Hotel
Excellent command of English language; knowledge of a second language (German, Russian or French) would be considered asset
High Knowledge of Hotel’s Regulations
Excellent knowledge and use of New Technologies and Social Media
Pleasant personality with high communication and managerial skills, team player capable to work under pressure
An Attractive Package Is Offered According To Qualifications.

Please send your CV with a recent photo

All applications will be considered as confidential.
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Fundraising Campaign Specialist (Heraklio)

Xenu is a small, early-stage startup from Greece. Currently working on an ambitious underway project, a new kind of innovative digital device, with goal to replace the implements and tools we have used for thousands of years for the process of written language. Designed to serve the educational needs and the needs of people who deal with written language.

The ultimate goal is to assist humanity with automation, turning our vision for a better lifestyle into a privilege for all. A complete automated home that can be self-sustaining is our vision. The company provides a solution via its products and services, using A.G.I (Artificial General Intelligence) and social interpersonal computing.

Job Description

Responsible for creating, implementing and managing one (1) large crowdfunding, fundraising campaign.

Responsibilities

Analyze information to determine and recommend the most suitable crowdfunding site
Oversee all aspects of a large fundraising campaign.
Provide input into the development of a strategic plan for the fundraising campaign, including fundraising goals, budget recommendations, vendors, volunteer goals, timelines.
Act as an on-site manager during the campaign fundraising event, overseeing activities, vendors, and volunteers to ensure satisfaction of participants, and resolutions of problems.
Identify target audiences and network with corporations, community groups, schools, and key donors to engage their support of fundraising campaign.
Develop/modify online marketing strategy to promote the fundraising campaign through social media.
Evaluate the effectiveness of the on-going fundraising campaign(s), including fundraising efficiency (cost/expense), community engagement, event satisfaction, and overall success of the campaign.
Work closely with internal and external teams to understand and communicate the technical requirements and details of the product.
He or She will be responsible for the crowdfunding’s design.
Design Promo videos

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Marketing Manager – Herakio

We are looking for an experienced Marketing manager to organize our marketing efforts and coordinate all digital and social media to create and maintain a strong online presence for our company. You will develop and implement a comprehensive strategy to increase our brand awareness and sales through online channels (web technologies, social media, etc.). In this role you should also have excellent multitasking skills to handle all of our marketing campaigns through multiple channels in a cohesive way. Working in partnership with our Sales and Design team, this role will also include the preparation and coordination of printed materials and presence at commercial events where the company will be promoting its brand and attracting new customers. If you have a creative way of thinking and of presenting our brand we would like to make you part of our team. Ultimately, you should be able to ensure our company presence, both online and offline, is aligned with our overall marketing strategy.

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Administrator – Nederlands, Frans en Duitssprekend – Heraklio

Job description
Voor ondersteuning op onze bestemmingen in andere Europese landen in het zomerseizoen 2019 zijn wij op zoek naar verschillende:

Medewerker administratie op bestemming / Destination Admin (m/v) – Nederlands, Frans en Duitstalig

Jouw taken

Ondersteuning van onze reisleid(st)ers in administratieve zaken en in verschillende gastzaken op de bestemming, zoals: de toewijzing van aankomst- en vertreklijsten of contact opnemen met verzekeringsmaatschappijen
E-mailverkeer en oproepen van gasten, reisleiders en partners zoals hotels en agentschappen
Je staat in contact met onze verschillende hoofdkantoren en je geeft allerlei soorten informatie
Je biedt oplossingen en hulp aan onze gasten in geval van wijzigingen, klachten en noodsituaties

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Contact Center Agent tweetalig Nederlands en Frans

Job description
Voor ondersteuning van onze Connected Service Centers op Mallorca, Kreta en in Portugal in het zomerseizoen 2019 zijn wij op zoek naar verschillende:

Contact Center Agent (m/v) – Nederlands en Frans talig

Jouw taken

Verwerking van wereldwijde vragen van gasten, suppliers en collega’s via telefoon, e-mail, WhatsApp, livechat en social media
Vlotte omgang met verschillende software en andere tools, zodat je snel informatie en antwoorden op vragen kunt bieden
Informatie geven aan onze gasten over de verschillende vakantieregio’s
Het reserveren van excursies en huurauto’s
Ondersteun onze gasten met vakantie aanpassingen, klachten en noodsituaties

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